Shipping Policy

 

Shipping Fee & Time

We can ship to limited countries. The shipping fee and time varies in the destinations and order value, you can find details below:

   Destinations 

  Shipping Fee    Shipping Time 
USA Order Value ≄ $69: Free
Other orders: $9
 2~5 Biz Days
UK $26 6-15 Biz Days
Canada Order Value ≄ $69: Free
Other orders: $20
 7~15 Biz Days
Germany, France, Netherlands, Austria, Spain, Italy, Belgium, Ireland, Poland, Hungary, Portugal, Slovenia, Slovakia, Czechia, Croatia, Lithuania, Latvia, Luxembourg, Estonia, Romania, Denmark Order Value ≄ €69: Free
Other orders: €17
2~5 Biz Days
Finland, Sweden, Greece Order Value ≄ €69: Free
Other orders: €20
3~6 Biz Days
Switzerland Order Value ≄ €69: Free
Other orders: €20
7-15 Biz Days
Norway Order Value ≄ €69: Free
Other orders: €20
11-15 Biz Days

Australia, 

New Zealand

$26 7~15 Biz Days 
Singapore Order Value ≄ $69: Free
Other orders: $20
5-9 Biz Days
Hong Kong $8  3~5 Biz Days
China Mainland   $4 2~5 Biz Days

 

Notes:

1. The respective shipping fee listed in USD will be automatically converted into your local currency.

2. There may be 0~2 days processing time for your order.

3. For the countries not listed in the table, we are sorry that we are unable to ship.

4. Customs tax is included in the shipping cost.

 

Shipping Orders

Orders will be shipped within 2 business days after processing payment. The estimated delivery date may be delayed due to some unexpected events. Order(s) of various products may be delivered in separate shipments. All purchases through dwarflab.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.

Order Cancellation

We accept order cancellation before the product is shipped. If the order is canceled you will get full refund. You can contact us at support@dwarflab.com for your order cancellation. We cannot cancel the order if the product is already shipped out. You need to receive the package and then return it to us to get refund.

Delivery Address

A correct and complete delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer), we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders.