Shipping Policy

Shipping Fee & Time

DWARFLAB provides worldwide shipping for DWARF II smart telescope. The shipping fee and time depend on your destinations, you can find details below:

   Destinations 

  Shipping Fee    Shipping Time 
USA $47   7~12 Days
UK, Europe $42 10~15 Days
Australia $42  7~12 Days 
Hong Kong, China $8  3~7 Days 
China Mainland  $2 2~5 Days
Taiwan, China    $36 7~9 Days 
Asia $36 9~12 Days
 Other Countries & Areas   $53  15~20 Days 

 

Shipping Orders

Orders will be shipped within 1-2 business days after processing payment. The estimated delivery date may be delayed due to some unexpected events. Order(s) of various products may be delivered in separate shipments. All purchases through dwaefcamera.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.

Order Cancellation

We accept order cancellation before the product is shipped or produced. If the order is canceled you will get full refund. You can contact us at hello@dwarflab.com for your order cancellation. We cannot cancel the order if the product is already shipped out.

Delivery Address

A correct and complete delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer), we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders.